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Terms of Service

This document contains the Terms and Conditions ("Terms") governing your use of the website https://woverelle.com/ (the “Website”). Woverelle is owned and operated by VdmServices. Throughout these Terms, “we,” “us,” and “our” refer to VdmServices.

By accessing or purchasing from the Website, you agree to be bound by these Terms and any policies referenced herein. If you do not agree to all the Terms, you must not use the Website or our services. We may update these Terms at any time; your continued use confirms acceptance of the revised Terms.

Our online store uses the Shopify Inc. platform for its e-commerce infrastructure.

1. Use of the Online Store

  • By using our services, you confirm you are of legal age or have the necessary parental/guardian consent to enter into a contract.
  • You agree not to use our products or the Website for any unlawful purpose or to violate any laws applicable in the UK or your jurisdiction.
  • You must not transmit any malware, viruses, or malicious code. Breach of this term may lead to immediate service termination.

2. General Conditions

  • We reserve the right to refuse service to anyone at any time.
  • Data transmitted across networks may be unencrypted, excluding payment information. Payment card information is always encrypted and handled according to PCI-DSS security standards.
  • Unauthorized reproduction, resale, or exploitation of any part of the Website is strictly prohibited without our prior written permission.

3. Accuracy of Information
While we strive for accuracy, we do not guarantee that all details on the Website are complete, current, or error-free. The content is for general use only and should not be relied upon as the sole basis for decisions.

4. Changes to Products and Services

  • Product and service prices are subject to change without prior notice.
  • We reserve the right to modify, suspend, or discontinue any part of our services at any time.

5. Products

  • Products are available exclusively online and are subject to our Return and Refund Policy.
  • We aim for accurate displays, but variations in device settings may affect how colours appear.
  • We reserve the right to limit quantities, discontinue products, or restrict sales to certain individuals or regions.

6. Accuracy of Order Information

  • We may refuse or cancel orders, particularly those suspected of being for unauthorised distribution or resale.
  • You are responsible for ensuring all order and contact details provided are accurate, complete, and up-to-date.

7. Third-Party Tools and External Links

  • We may provide access to third-party tools, but we do not control them and accept no liability for their use. You use them entirely at your own risk.
  • Links to external websites are not controlled or endorsed by us. You should review the respective terms and privacy policies of any third-party sites you visit.

8. Feedback and User Submissions

  • Any feedback, suggestions, or ideas you submit to us may be used freely by us without restriction or compensation.
  • You must not submit any unlawful, defamatory, or offensive content, and you remain responsible for the information you share.

9. Personal Data
All personal information is handled in accordance with our Privacy Policy, which complies with the UK GDPR and Data Protection Act.

10. Errors and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions on the Website including those related to pricing or availability at any time, even after an order has been placed.

11. Prohibited Activities
You must not use the Website for any unlawful purpose. Prohibited actions include (but are not limited to):

  • Infringing upon the rights of others.
  • Uploading harmful software, spam, or misleading information.
  • Attempting to hack or interfere with site functionality or security.

Violation of these prohibitions may lead to the immediate termination of your services and potential legal action.

12. Disclaimer
We do not guarantee that the Website will be uninterrupted or error-free. All services and products are provided “as is” and “as available.” This disclaimer does not affect your statutory rights as a UK consumer or exclude liability for fraud, gross negligence, wilful misconduct, or injury to life or health.

13. User Liability and Severability

  • You agree to hold us harmless from any third-party claims or losses arising from your misuse of the Website or violation of these Terms.
  • If any part of these Terms is deemed invalid, the remaining provisions will remain in full effect.

14. Termination
You can terminate your use at any time. We reserve the right to suspend or terminate your account or access for violating these Terms or engaging in unlawful activity.

15. Entire Agreement and Governing Law

  • These Terms and Conditions constitute the complete agreement between you and VdmServices, superseding all previous communications.
  • These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.
  • Your consumer rights under the laws of your country of residence remain unaffected.

16. Changes to These Terms
We reserve the right to update or revise these Terms at any time. The latest version will always be available on this page. Your continued use of the Website following any updates constitutes acceptance of the amended Terms.